Another year of record video streaming for the Super Bowl brings another year of broken streams. On the biggest stage in America, the CBS live stream averaged 1.4 million viewers a minute. Viewers live streamed more than 402 million minutes of Super Bowl 50 coverage. While these huge numbers support predictions of continued cord cutting, they also exemplify a growing trend: trouble delivering video, especially live streams.
“Those trying to gain access now are having issues that might not go away unless CBS is able to fix its server issues.” -Mark Sandritter, sbnation.com
This isn’t a new issue (see last year’s post, but the problem still hasn’t been solved. Delivering live streams is clearly very difficult, but that doesn’t make viewers any less upset. While many may be annoyed about the live stream’s delay, roughly 30 seconds compared to the telecast on average, that was the least of CBS’ worries.
The real problem was that many would-be viewers were unable to access the live stream at all! Individuals reported blank screens and error messages when attempting the view the live stream on a variety of devices, from Apple TV to Xbox, and even on the CBS Sports website. According to SB Nation’s Mark Sandritter, the problem was with, “the servers hosting the stream, not the stream itself.” That provides little comfort to the viewers that missed the Super Bowl.
Long story short, live streaming is hard and it’s only going to get harder as more viewers try to watch online. The CBS Super Bowl 50 stream didn’t deliver. Maybe next year…
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